1. Introduction:

Welcome! This policy explains how eTracks, a mobile application from Kerala State Pollution Control Board, handles your information when you use it.

2. Information We Collect:

We collect two types of information:

Personal Information: This includes details that identify you, like your name, email, and phone number. We only collect this if you provide it, such as when creating an account or contacting support.

3. How We Use Your Information:

We use your information to:

• To track your waste carrying trips and improve our services related to waste management.
• To provide you with features and functionalities within the App.
• To analyze and improve the App's performance and user experience.
• To diagnose and fix technical issues.
• To comply with legal and regulatory requirements.
• Deliver and improve the eTracks app.
• Personalize your app experience.
• Analyze app usage to understand user needs.
• Communicate important app announcements and updates.
• Comply with legal and regulatory requirements.

4. Sharing Your Information:

We will not share your personal information with any third party without your consent, except in the following cases:

Service Providers: We may share your information with third-party service providers who help us operate the App, such as data storage providers and analytics providers. These service providers are contractually obligated to keep your information confidential and secure.

Legal Requirements: We may disclose your information if required by law or to comply with a legal process, such as a court order or subpoena.

Safety: We may disclose your information if we believe it is necessary to protect the safety of yourself or others. We will never share your personal information with third-parties for marketing or advertising without your explicit consent.

5. Security:

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

6.Your Choices

You have the right to:

You can control your location settings through your device's settings menu. You can choose to disable location tracking for the App, but this will prevent you from using the waste carrying trip tracking functionality.

7. Children's Privacy:

eTracks is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Updates to this Policy:

We may occasionally update this policy. We will notify you of any changes by posting the updated policy within the app.

9. Contact Us:

For any questions about this policy, please contact us at:

Email: kspcb2024@gmail.com